Wednesday, April 16, 2008

Enabling HighInteractivity for PRM Portal (eChannel) in Siebel v7.8 & Siebel v8.0

Enabling HighInteractivity for Partner Portal (PRM Portal, eChannel) is a simple job!
HighInteractivity provides the same functionality as you find in your Sales or Marketing Application with ActiveX Loaded & minimum page refreshes.
By default, Partner Portal runs in StandardInteractivity Mode.

For Siebel CRM v7.8, following are the steps:
1)Browse to your Siebel_Server_Root\bin\enu\
2)Open the scw.cfg
3)Find the section [SWE]
4)Add the following two lines:

HighInteractivity = TRUE
ShowWriteRecord = TRUE


5) Save the file & restart the server to have HighInteractivity on your PRM Portal

Similarly for Siebel CRM v8.0, following are the steps:
1)Browse to your Siebel_Server_Root\bin\enu\

2)Open the scw.cfg

3)Find the section [InfraUIFramework]
4)Add the following two lines:

HighInteractivity = TRUE
ShowWriteRecord = TRUE


5) Save the file & restart the server to have HighInteractivity on your PRM Portal

Keywords: channel portal,crm,crm portal,customer relationship management,e channel,echannel,high interactivity,on demand,partner portal,prm portal,relationship management,siebel,siebel high interactivity,siebel high interactivity framework,siebel high interactivity framework for ie,siebel portal,siebel systems

Tuesday, April 08, 2008

Error loading dictionary file diccache.dat.(SBL-DAT-60237)




This error is caused due to problem in schema synchronization. The proposed resolution is to run the Database Utilities & perform Schema Synchronization.

After schema synchronization has been done, stop the Siebel Server Service, search & delete the file diccache.dat from the Siebel Installation directory, if present.

Now restart the Siebel Server Service for generation of fresh diccache.dat file.

Keywords: siebel crm,siebel customer relationship management,siebel solutions,siebel support,siebel supportweb,siebel systems, SBL-DAT-60237